Privacy
TerraReach privacy policy for customers
Introduction
Welcome to TerraReach. We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS marketing service.
Information We Collect
Personal Information: This may include your name, email address, phone number, and any other information you provide when you sign up for our service.
Usage Data: Information about how you use our service, including your messaging campaigns, recipient responses, and other engagement metrics.
Technical Data: This includes IP addresses, browser types, and other technical details about the device used to access our services.
How We Use Your Information
To Provide Our Service: We use your information to operate and maintain our SMS marketing platform.
Communication: We may use your information to communicate with you about your account, our services, and customer support.
Improvement of Services: We analyze usage data to improve our service and develop new features.
Legal Compliance: We may use your information to comply with applicable laws and regulations.
Sharing of Information
Service Providers: We may share your information with third-party service providers who perform services on our behalf.
Legal Requirements: If required by law or in response to legal processes, we may disclose your information.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.
Your Rights
Access and Control: You have the right to access and control the personal information we hold about you.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.
Data Portability: You have the right to request a copy of your data in a machine-readable format.
Data Retention
We retain your information for as long as your account is active or as needed to provide you our services, and as necessary to comply with our legal obligations.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Contact Us If you have questions about this Privacy Policy, please contact us at support@terrareach.com
Last updated on 2024-01-22